Eyes

Of

A

Stranger

 

  

 

A tried-and-true
method
for doing better
Needs Assessments
with your clients…

 

…and making
more money
for yourself!

  

 

Kathy Waddill

The Untangled Web
TheUntangledWeb.com
925.254.4099

kathy@theuntangledweb.com

 

 

 

 

 

 

 

 

 

 

 

Assessment Flyer                                                    Back

Kathy Waddill Presents
A Training and Certification Workshop
 

 How To Conduct

Eyes of a Stranger

Needs Assessments

  

v   Discover  what’s going on in your client’s environment

v   Unravel  the strands of your client’s tangled web

v   Explain  the underlying issues clearly to your client

v   Translate  what you see into a custom organizing plan

 
The Needs Assessment you conduct at your first meeting with a new client sets the tone for your entire working relationship.  That’s why it’s absolutely crucial to provide your best service and advice in that initial consultation.  When you dedicate 2-3 hours to understanding your client’s real organizing challenges, you both win.  Your client knows what s/he wants and sees clearly how to get the desired results.  And you get to offer your best, most focused advice without being distracted by the hands–on work of organizing.  Not only that, you’ll be able to charge more because the assessment lets you demonstrate the incredible value your expertise brings! 

Now you can learn to do more effective initial consultations at Kathy Waddill’s training and certification of her tried–and–true method for conducting Needs Assessments.  Kathy is known nationwide for her unique Eyes of a Stranger Method™She’s taught its basic principles to overflow crowds at four of the last six NAPO National Conferences.  Because of the overwhelmingly enthusiastic response, NAPO now lists Needs Assessments as part of the core curriculum for professional organizers and is partnering with Kathy to teach the  Eyes of a Stranger Method as PO-201 in its formal education program.  Kathy's ideas are also featured in NAPO's  "Starting an Organizing Business" class (PO-101). 

Don’t miss this chance to increase your income, deepen the level of service you provide to your clients, differentiate your services from those of your local colleagues, and learn the trade secrets of a master organizer!  

Click here to register.
 

    Here’s what you’ll do over the course of a full day: 

v     Learn all the details of the Eyes of a Stranger Method™

v     Understand the complex factors at work in every client’s environment so you can offer excellent customized advice

v     Practice with your colleagues using role–play and a staged assessment

v     Conduct a live Eyes of a Stranger Needs Assessment with a real client in her home

v     Shadow a veteran professional organizer as she demonstrates this high-level type of service in action

v     Ask any question and have it answered fully and completely, no holds barred, as Kathy Waddill shares her Trade Secrets with you and your colleagues

v     Create a written plan for the client and know what to write on it

v     Leave the workshop all ready to offer an Eyes of a Stranger Needs Assessment to the next client who calls

Click here to register.
 

    Here’s what you'll bring home on the day of the training:

v     All the strategies, forms, and scripts you need to implement the 
Eyes of a Stranger Method
yourself

v     A comprehensive list of sample questions to ask your client so you get to the heart of the matter

v     A copy of Kathy’s Trade Secrets, gleaned from her 12+ years as a professional organizer

v     A video copy of a real-life assessment, including a breakdown of the client's unique issues and the creation of the custom organizing plan

v     Your own Eyes of a Stranger keepsake

Click here to register.

 
   Once you leave the training, you also get:

v     An additional hour of follow–up phone consultation with Kathy Waddill to help you implement the Eyes of a Stranger Method (a $125 value)

v     A certificate showing you've successfully completed the Eyes of a Stranger  training

v     The opportunity to be an Eyes of a Stranger Licensed Consultant with a full client handout package tailor-made for your business
 

   Here are the logistics for this fabulous training opportunity:

v                 v     WHEN AND WHERE? 

Friday, July 18, 2008, at Eileen Cunningham's home, 17 Virginia Avenue, Saugerties, New York (north of New York City).  Eileen is the owner of Less Is More.

Click here if you'd like to host a workshop in your area

v     TIME?      From 9:00 a.m. to 5:00 p.m.

v     WHO?      The course is designed for organizers who’ve been in business for at least six months and want to deepen and expand their services to their clients.  Participation is limited to just 7 people so you’ll have all the time you need for discussion or questions.

v     HOW MUCH?  The cost is $799** for the training, materials, trade secrets, follow–up consultation, and certificate.  Breakfast and lunch are included.  Payment plans are available by special arrangement.
 

To register, complete both of the following steps:

  1. Click here to reserve your place in the class via e-mail OR simply call Kathy at 415.814.2896 to let her know you're coming.    Please include your contact information, including e-mail address, in the message.

  2. To complete and confirm your reservation, send your check for $799 made payable to "Kathy Waddill" to:
           Kathy Waddill, 71 Miguel Street, San Francisco, CA 94131

You'll receive confirmation of your registration as soon as it's complete.  Space is limited, so don't delay!

If you need accommodations, just let Eileen know and she'll send you the information you need on places to stay in her area.
 

** It only takes three Eyes of a Stranger Needs Assessments to recoup the entire cost of your investment in this workshop!  And by completing the training, you’re eligible to be licensed as an Eyes of a Stranger Consultant, an additional marketing tool to jump-start your assessment expertise and help you attract and keep great clients.


Your teacher
for this course is Kathy Waddill, owner of
 
The Untangled Web
in Orinda, California.  She is the founder of New England Professional Organizers, 2001-2003 President of NAPO’s largest chapter in San Francisco, and author of The Organizing Sourcebook:  Nine Strategies for Simplifying Your Life.  She has twice been nominated for NAPO's Founders' Award, given only to individuals who have profoundly affected the organizing industry.  In 2005, she was awarded NAPO's President's Award for her service to NAPO chapters.

Kathy has been doing Eyes of a Stranger Needs Assessments since she first started her business in Boston in 1993.  She has taught the outline of this course to professional organizers for eleven years, first at the
NAPO–SFBA Regional Conference, then six times at NAPO’s National Conference.  In 2006, she taught a shorter, classroom-style version of this workshop at the NAPO National Conference as PO-201 in NAPO's education program.  Its participants received CEU credits for attending.

Kathy’s ideas have been featured in numerous national publications, on radio around the country, and on local and national TV. 
 

Click here to register.


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